Clarity starts with the right diagnosis.
And the right diagnosis starts with you.
At My Psychiatrist, psychometric testing is not an add-on service—it is a core driver of clinical decision-making.
Every evaluation shapes treatment.
Every report informs outcomes.
We are looking for a Psychometrics Coordinator who understands the weight of that responsibility and can bring structure, precision, and empathy to every step of the patient journey.
This role sits at the center of our Psychometrics Department, supporting both patients and clinicians while ensuring that testing services are delivered efficiently, accurately, and with care.
The Role
The Psychometrics Coordinator is responsible for managing the full lifecycle of patient referrals for psychological and neuropsychological testing.
Reporting directly to the Clinical Operations Manager, you will work closely with the PsyD and clinical team to ensure:
- Seamless referral intake
- Accurate scheduling and coordination
- Timely authorizations and documentation
- A high-quality patient experience from start to finish
This is not just coordination.
This is clinical operations in motion.
Key Responsibilities
Referral Intake & Coordination
- Manage internal and external referrals for psychometric services
- Coordinate with psychiatrists, PMHNPs, therapists, and referral partners
- Ensure all required documentation is complete prior to scheduling
Scheduling & Workflow Management
- Schedule psychological and neuropsychological testing appointments
- Optimize provider schedules to support access and throughput
- Coordinate multi-step testing processes (intake → testing → follow-up)
Prior Authorizations & Insurance Support
- Verify insurance benefits and obtain prior authorizations for testing services
- Communicate coverage details clearly to patients
- Track authorization status to prevent delays in care
Patient Experience
- Serve as a key point of contact for patients throughout the testing process
- Provide clear guidance on what to expect before, during, and after testing
- Deliver a professional, empathetic, and organized experience at every interaction
Clinical & Administrative Support
- Support the PsyD and psychometrics team with daily operations
- Prepare patient charts and ensure all required documentation is complete
- Track testing progress and report turnaround timelines
Systems & Compliance
- Document all interactions in EHR systems (e.g., Tebra)
- Maintain accurate records across scheduling, referrals, and authorizations
- Ensure strict adherence to HIPAA and confidentiality standards
What Success Looks Like
- Referrals are processed quickly and accurately
- Patients experience a clear, organized testing journey
- Authorizations are completed without delays
- Schedules are optimized and providers are fully supported
- Testing workflows run smoothly from intake to final report
What We’re Looking For
- 2+ years of experience in healthcare coordination, patient access, or scheduling
- Experience with prior authorizations and insurance verification
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Experience with EHR systems and documentation workflows
- High attention to detail and accountability
Preferred:
- Experience in behavioral health or psychological testing environments
- Familiarity with multi-step clinical workflows
- Ability to work cross-functionally with clinical and operations teams
What You’ll Find Here
- Competitive compensation
- Full benefits package (medical, dental, vision)
- 401(k) with employer match
- PTO + paid holidays
- Structured onboarding and training
- Growth opportunities within clinical operations and specialty programs
- A collaborative, physician-led environment focused on clinical excellence
Why This Role Matters
The psychometrics department is a critical part of how we deliver better care.
The right diagnosis informs everything that follows—treatment plans, medication decisions, and patient outcomes.
This role ensures that process is:
- Organized
- Efficient
- Patient-centered
Who Thrives Here
- Individuals who bring structure to complexity
- Professionals who take ownership of outcomes—not just tasks
- Team players who understand how operations support clinical care
- People who move with urgency, precision, and purpose
Why My Psychiatrist
We are a physician-led organization building a better model for mental healthcare—where systems support clinicians, and patients receive the clarity they need to move forward.
Every step matters.
Every detail counts.
And in this role—you make both happen.
See yourself here? Reach out directly to Diana Paul at diana.paul@mypsychiatrist.com
To apply for this job email your details to dianapaul@mypsychiatrist.com
