The Systems Behind Great Care Don’t Build Themselves
At My Psychiatrist, exceptional mental healthcare depends on more than great clinicians.
It depends on systems.
Schedules that work.
Programs that run.
Coverage that is coordinated.
Communication that reaches the right people at the right time.
The Clinical Operations Coordinator sits at the center of that ecosystem.
This is one of the most important operational roles in the organization.
Not because it manages people.
Because it manages the systems that allow people to succeed.
We are looking for someone who loves creating order from complexity. Someone who notices details others miss. Someone who takes ownership naturally and understands that operational excellence is what allows patient care to happen at scale.
The Why Behind the Role
Mental healthcare becomes more effective when clinicians can focus on patients rather than logistics.
That doesn’t happen by accident.
It happens because someone is managing the infrastructure behind the scenes.
Provider schedules.
Coverage plans.
Clinical training programs.
Residency operations.
Preceptorships.
Extended hours programming.
Cross-functional communication.
The Clinical Operations Coordinator helps create the operational stability that supports providers, strengthens patient access, and allows the organization to grow responsibly.
Your work directly impacts:
- Provider utilization
- Patient access
- Clinical continuity
- Program execution
- Operational efficiency
- Organizational growth
This role exists because great care requires great infrastructure.
The Role
As the Clinical Operations Coordinator, you will serve as a central operational partner supporting providers, leadership, and clinical programs across My Psychiatrist’s growing network.
You will operate at the intersection of:
- Clinical Operations
- Provider Relations
- Workforce Coordination
- Program Management
- Administrative Leadership
- Organizational Growth
You will work closely with:
- Clinical Leadership
- Practice Managers
- Contact Center Leadership
- Providers
- Psychiatry Residents
- Revenue Cycle Teams
- Human Resources
- Administrative Teams
Your work directly supports the systems that keep care accessible, organized, and scalable.
What You’ll Own
Provider Scheduling & Workforce Coordination
You will become the owner of schedule integrity across the organization.
Responsibilities include:
- Managing provider schedules across multiple locations
- Maintaining the Master Calendar and Weekly Provider Calendar
- Coordinating PTO, CME, schedule changes, and coverage requests
- Ensuring schedule accuracy across:
- Tebra
- Paycom
- Internal scheduling systems
- Communicating schedule updates to all relevant departments
- Supporting onboarding and offboarding provider schedule transitions
Clinical Program Operations
You will oversee the operational execution of several high-impact programs, including:
- Extended Hours Program coordination
- Residency clinic coverage management
- Broward Health physician timesheet certification
- Weekly Clinical Training operations
- Thursday Provider Meeting logistics
- Preceptorship Program administration
You are not simply supporting these programs.
You are helping ensure they run successfully.
Residency & Provider Support
- Coordinate resident coverage schedules
- Ensure clinic coverage remains uninterrupted
- Communicate scheduling updates to providers and operational teams
- Support physician and resident program logistics
- Help maintain a positive provider experience through organization and responsiveness
Clinical Training & Professional Development Operations
- Coordinate weekly provider and residency training sessions
- Support internal and external guest presenters
- Manage meeting logistics and recordings
- Maintain training documentation and attendance records
- Help create consistency across provider development initiatives
Cross-Functional Operations
- Serve as a trusted operational point of contact
- Coordinate communication across:
- Clinical Operations
- Contact Center
- Front Desk Operations
- Quality
- Revenue Cycle
- Practice Leadership
- Identify risks, coverage gaps, and workflow concerns proactively
- Help maintain alignment across multiple departments
Systems, Documentation & Operational Accuracy
- Maintain accurate calendars, trackers, reports, and operational records
- Perform regular reconciliation across scheduling systems
- Protect data integrity and operational accuracy
- Maintain confidentiality and HIPAA compliance at all times
- Help strengthen operational systems as the organization continues to scale
Required
- Bachelor’s Degree in:
- Healthcare Administration
- Public Health
- Psychology
- Related field
- Minimum 2 years of experience in:
- Healthcare Operations
- Clinical Operations
- Program Coordination
- Workforce Coordination
- Provider Scheduling
- Administrative Operations
- Exceptional organizational skills
- Strong written communication abilities
- Advanced attention to detail
- Strong follow-through and accountability
- Ability to manage multiple complex workflows simultaneously
- Proficiency with:
- Excel
- Outlook
- SharePoint
- EHR systems
Preferred
- Master’s Degree in:
- Healthcare Administration
- Public Health
- Clinical Mental Health Counseling
- Social Work
- Experience within:
- Behavioral Health
- Outpatient Healthcare
- Multi-site healthcare organizations
- Experience with:
- Tebra
- Paycom
- Provider workforce management
What Success Looks Like
Successful Clinical Operations Coordinators:
- Maintain provider scheduling accuracy above 98%
- Anticipate operational challenges before they become problems
- Execute programs consistently without requiring constant oversight
- Build trust with providers and leadership
- Communicate proactively and professionally
- Operate independently while maintaining exceptional attention to detail
- Create systems that improve organizational efficiency
Schedules remain accurate.
Programs run smoothly.
Providers stay supported.
Leadership doesn’t have to chase details.
What You’ll Find Here
Compensation & Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with employer match
- PTO + paid holidays
Infrastructure & Growth
- Structured onboarding and training
- Direct exposure to executive leadership
- Meaningful operational ownership
- Career growth opportunities within Clinical Operations and Healthcare Leadership
- Participation in organizational initiatives that directly influence growth and scalability
Environment
- Physician-led leadership
- Operationally sophisticated systems
- High-accountability culture
- Collaborative multidisciplinary teams
- A modern healthcare organization intentionally built for sustainable growth
Why This Role Matters
Every provider schedule.
Every residency clinic.
Every training session.
Every coverage plan.
Every operational detail.
Together, they create the infrastructure that allows clinicians to focus on patients.
The Clinical Operations Coordinator helps make that possible.
While patients may never know your name, they benefit from your work every single day.
Because operational excellence is one of the most powerful forms of patient care.
Why My Psychiatrist
My Psychiatrist is one of Florida’s fastest-growing physician-led mental health organizations.
Our integrated platform includes:
- Psychiatry
- Talk therapy
- Psychological testing
- TMS & neuromodulation
- SPRAVATO®
- Patient operations
- Clinical research
We are building systems designed to support clinicians, improve patient access, and create mental healthcare that is scalable, human, and built to last.
Clinical Operations sits at the center of that mission.
And this role is one of the engines that helps move it forward.
Ready to Build Something That Matters?
If you value ownership, structure, accountability, operational excellence, and meaningful impact—
See yourself here? Let’s talk. Reach out directly: diana.paul@mypsychiatrist.com
To apply for this job email your details to dianapaul@mypsychiatrist.com
