Access Begins with Relationships.

Mental healthcare changes lives—but only when people know where to turn.

Patients don’t choose a provider by chance.

They choose one because someone they trust points them in the right direction.

At My Psychiatrist, we’re building trusted partnerships that expand access to exceptional behavioral healthcare across Central Florida.

As our Business Development Manager, you’ll represent a physician-led organization committed to clinical excellence, operational integrity, and exceptional patient care.

You’ll cultivate lasting relationships with physicians, therapists, hospitals, healthcare systems, employers, schools, and community organizations throughout Orlando and the surrounding region—helping more people connect with the care they need while supporting the continued growth of one of Florida’s fastest-growing mental health organizations.

If you’re energized by building relationships with purpose, identifying opportunities others overlook, and creating measurable impact across an entire region, you’ll find meaningful work here.

The Why Behind the Role

Exceptional care only changes lives when people can access it.

That’s why this role exists.

As our Business Development Manager, you’ll strengthen the network of relationships that connects patients, providers, and communities across Central Florida.

Every partnership you build creates another pathway to care—expanding access, supporting our providers, and helping more individuals and families receive timely, high-quality behavioral healthcare.

The Role

As the Business Development Manager for Orlando and Central Florida, you’ll serve as the strategic leader responsible for expanding My Psychiatrist’s presence throughout one of Florida’s fastest-growing healthcare markets.

This role is built around ownership.

You’ll develop and execute a regional growth strategy that strengthens physician relationships, expands referral networks, builds community partnerships, and supports sustainable organizational growth throughout Orlando, Lake Nona, Brevard County, Tampa, and the surrounding Central Florida communities.

Working closely with Executive Leadership, Marketing, Clinical Operations, and Contact Center Operations, you’ll identify opportunities that improve patient access, increase provider utilization, and position My Psychiatrist as the preferred behavioral health partner throughout the region.

You’ll operate at the intersection of:

Business Development
Physician & Referral Relations
Community Partnerships
Regional Market Strategy
Patient Access
Organizational Growth

This isn’t about maintaining relationships.

It’s about building the future of behavioral healthcare across Central Florida.

What You’ll Own

Territory Strategy & Market Ownership

Develop and execute quarterly territory business plans aligned with organizational priorities
Build annual market penetration strategies that increase My Psychiatrist’s presence throughout the community
Identify underserved markets, geographic expansion opportunities, and emerging referral pathways
Analyze referral trends and market performance to refine territory strategy
Maintain awareness of competitor activity, behavioral health trends, healthcare systems, employer groups, and community resources
Independently prioritize outreach activities based on opportunity, performance, and market intelligence
Continuously identify new partnerships that strengthen long-term market growth

Physician & Referral Partner Development

Build and maintain relationships with primary care physicians, pediatricians, neurologists, OB/GYNs, pain management specialists, sleep medicine providers, endocrinologists, oncologists, hospitalists, emergency departments, therapists, psychologists, case managers, social workers, community mental health organizations, substance use programs, skilled nursing facilities, assisted living communities, and other key referral partners
Conduct consistent in-person physician and referral partner visits
Develop preferred referral partnerships that generate recurring patient referrals
Maintain meaningful follow-up and relationship cadence with active referral sources
Identify opportunities to deepen relationships with high-performing partners while expanding into new referral networks
Position My Psychiatrist as the preferred behavioral health resource throughout Orlando and surrounding area

Community Outreach & Organizational Visibility

Represent My Psychiatrist at healthcare conferences, networking events, Chamber of Commerce meetings, health fairs, employer wellness initiatives, universities, schools, nonprofit organizations, public health programs, first responder agencies, veterans organizations, and community events
Coordinate Lunch-and-Learn presentations and educational outreach opportunities
Identify sponsorships and community partnerships aligned with organizational growth goals
Secure speaking opportunities for physicians and organizational leaders
Expand community awareness through strategic outreach initiatives that generate measurable patient access and referral growth
Evaluate outreach efforts based on measurable business outcomes—not attendance alone

Referral Growth & Patient Access

Generate qualified referrals across Psychiatry, Therapy, Psychological Testing, TMS Therapy, SPRAVATO®, and Clinical Research
Monitor referral-to-consult and referral-to-kept appointment conversion rates
Review referral performance and conversion reports on an ongoing basis
Identify referral leakage, scheduling barriers, insurance limitations, and patient access challenges
Collaborate with Contact Center Operations and Lead Conversion Specialists to improve referral conversion and scheduling outcomes
Partner with Practice Operations to ensure referral partners and patients experience a seamless transition into care
Recommend workflow improvements that reduce delays and improve provider utilization

Territory Intelligence & Business Analytics

Track active, prospective, and inactive referral partners
Document meetings, outreach activity, referral trends, follow-up schedules, and growth opportunities
Monitor pipeline forecasting, referral performance, and market intelligence
Maintain complete CRM documentation with accuracy and consistency
Utilize CRM reporting to evaluate territory performance and support leadership decision-making
Present territory performance updates and strategic recommendations based on measurable business outcomes

Insurance & Service Line Expertise

You’ll maintain current knowledge of:

Psychiatry
Therapy
Psychological Testing
TMS & Neuromodulation
SPRAVATO®
Provider specialties and areas of expertise
Insurance participation
Referral requirements
Authorization requirements
Patient eligibility
Office locations
Appointment availability
Patient access workflows

Your ability to educate referral partners accurately and confidently will strengthen trust and improve patient access throughout your territory.

ROI & Business Development Effectiveness

You’ll evaluate the effectiveness of every outreach initiative to ensure business development investments generate measurable growth.

You’ll identify high-performing referral sources, recommend where additional investment should be made, and help reallocate resources away from initiatives that don’t produce meaningful patient growth.

What You Bring

We’re looking for a relationship builder who combines strategic thinking with disciplined execution—someone who understands that trust is earned, partnerships are cultivated, and meaningful growth is built one relationship at a time.

Required

Full professional fluency in English and Spanish (written and verbal)
Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, Public Health, or a related field
Three or more years of experience in healthcare business development, physician relations, provider outreach, account management, or healthcare sales
Demonstrated success building and maintaining long-term professional relationships
Strong consultative communication, presentation, and negotiation skills
Exceptional organizational, territory management, and time management abilities
Experience using CRM platforms to manage pipelines, track performance, and maintain relationship activity
Experience analyzing referral performance, conversion metrics, and business development outcomes
Valid Florida driver’s license, reliable transportation, and the ability to travel extensively throughout Orlando and Central Florida.

Preferred

Experience within behavioral health, psychiatry, or outpatient healthcare
An established network of physicians, healthcare providers, or community organizations throughout Central Florida
Experience with different CRM platforms
Experience developing territory strategies, market expansion plans, and community outreach initiatives
Knowledge of healthcare referral workflows, provider utilization, and patient access strategies

The Kind of Professional Who Thrives Here

Beyond experience, we’re looking for someone who:

Takes ownership without waiting for direction.
Builds trust through consistency, professionalism, and follow-through.
Thinks strategically while executing with discipline.
Develops relationships by creating value—not by making transactions.
Communicates with confidence, authenticity, and emotional intelligence.
Welcomes feedback because continuous improvement matters.
Represents the organization with integrity in every interaction.
Sees challenges as opportunities to build stronger partnerships.
Takes pride in measurable results while never losing sight of the people behind them.

What Success Looks Like

Success isn’t measured by the number of meetings you schedule.

It’s measured by the strength of the partnerships you build and the impact those partnerships create.

Our strongest Business Development Managers consistently:

Grow referral volume across their territory
Increase provider utilization through strategic referral development
Build trusted relationships with key community stakeholders
Improve referral-to-appointment conversion
Expand employer, physician, and community partnerships
Maintain an organized, high-quality territory pipeline
Deliver meaningful market intelligence that supports executive decision-making
Represent My Psychiatrist as the behavioral health partner of choice throughout the community

When you’re successful:

Communities know who we are.

Referral partners trust us.

Providers stay busy.

Patients receive care sooner.

What You’ll Find Here

Purpose-Driven Impact. Here, growth isn’t measured solely by referral numbers—it’s measured by the lives those relationships ultimately impact.
Physician-Led Excellence. You’ll collaborate with physicians & executive leadership who share a commitment to raising the standard of behavioral healthcare.
Build Your Career as We Build Florida. Grow into regional and senior leadership opportunities as the organization continues to expand

As My Psychiatrist continues to grow, so do the opportunities for the people helping shape that growth.

Benefits

We invest in people who are committed to building something meaningful.

Our benefits include:

Base salary plus performance-based incentive opportunities
Medical, Dental, and Vision Insurance
401(k) with company match
Generous Paid Time Off
Paid Holidays
Comprehensive onboarding and ongoing professional development
Car allowance
Modern technology, CRM platforms, and business development resources
Direct collaboration with physicians and executive leadership
Meaningful opportunities for advancement within one of Florida’s fastest-growing physician-led behavioral health organizations
A collaborative physician-led culture focused on excellence and growth

Why My Psychiatrist

My Psychiatrist is one of Florida’s fastest-growing physician-led mental health organizations.

Our integrated behavioral health platform brings together:

Psychiatry
Talk Therapy
Psychological Testing
TMS & Neuromodulation
SPRAVATO®
Patient Operations
Clinical Research

Everything we build is designed around one belief:

Exceptional mental healthcare happens when clinical excellence, operational excellence, and meaningful relationships work together.

As our Business Development Manager, you’ll help shape that future by expanding access to care, strengthening community partnerships, and helping build one of Florida’s most trusted behavioral healthcare networks.

See Yourself Here?

If you’re looking for more than a business development position…

If you’re ready to own a market, build meaningful partnerships, and create lasting impact throughout your community…

If you believe growth should always serve a greater purpose…

See yourself here? Let’s talk. Reach out directly: diana.paul@mypsychiatrist.com

To apply for this job email your details to dianapaul@mypsychiatrist.com