Precision in Healthcare. Human Connection in Every Interaction.
At My Psychiatrist, exceptional mental healthcare is built through more than clinical expertise alone.
It is built through preparation.
Through responsiveness.
Through the quiet operational details that help patients feel supported, informed, and cared for every step of the way.
The Medical Assistant plays a critical role in creating that experience.
This is not simply a support position.
It is a clinical operations role built around coordination, professionalism, patient trust, and continuity of care within a physician-led behavioral health organization.
We are looking for someone who combines structure, emotional intelligence, accountability, and clinical precision—someone who understands that great care depends on the people behind the systems supporting it.
The Why Behind the Role
Mental healthcare works best when clinicians are fully supported and patients feel guided through the process with consistency and professionalism.
The Medical Assistant helps create that stability.
At My Psychiatrist Oakland Park, this role supports Psychiatrists, Psychiatric Nurse Practitioners, residents, and clinical teams serving patients across the lifespan—from pediatric to geriatric populations—through both in-person and telehealth care.
Your ability to maintain organized workflows, accurate communication, and seamless patient coordination directly impacts:
- Clinical efficiency
- Patient experience
- Continuity of care
- Provider readiness
- Overall treatment outcomes
Because the quality of care depends on the systems and people supporting it behind the scenes.
The Role
As a Medical Assistant at My Psychiatrist Oakland Park, you will support both clinical and operational workflows across psychiatry and behavioral health services.
You will work closely with:
- Psychiatrists
- Psychiatric Nurse Practitioners
- Psychiatry Residents
- Clinical staff
- Patients across all age groups
Your work directly supports:
- Appointment readiness
- Medication coordination
- Clinical documentation
- Telehealth workflows
- Patient communication
- Care continuity across the organization
This role requires someone who can balance clinical precision with calm, compassionate communication.
What You’ll Own
Patient Information & Medical History Management
- Accurately obtain, verify, and update patient medical histories and demographic information for both in-person and telehealth visits
- Ensure providers have complete and reliable clinical information prior to patient encounters
Direct Patient Care & Clinical Support
- Room patients and obtain vital signs including blood pressure, pulse, temperature, height, and weight
- Prepare patients for psychiatric evaluations and follow-up appointments
- Support telehealth appointment readiness and coordination
- Administer injections and medications according to provider protocols
- Observe patient responses and communicate clinical concerns promptly to providers and care teams
Medication & Prescription Support
- Guide patients through medication-related next steps with clarity and professionalism
- Assist with prescription refill coordination and routing for provider approval
- Utilize HIPAA-compliant texting platforms for:
- Medication refill communication
- Medical records coordination
- Patient follow-up support
- Communicate with pharmacies and patients to support timely medication fulfillment
Care Coordination & Workflow Support
- Serve as a liaison between patients, providers, pharmacies, laboratories, and internal teams
- Support Psychiatry Residents through chart preparation and workflow coordination
- Facilitate continuity of care through organized follow-up communication
- Partner closely with providers and clinical teams to maintain operational efficiency and patient readiness
Documentation, Compliance & Clinical Precision
- Enter, track, and manage lab orders and results within the EHR system
- Maintain accurate and timely documentation across in-person and telehealth encounters
- Ensure HIPAA and OSHA compliance standards are maintained at all times
- Protect patient privacy, confidentiality, and operational accuracy throughout all workflows
Non-Negotiable Requirements
Required
- Fluent Spanish & English
- Full-time availability
- Experience in a clinical or healthcare support role
- Comfort supporting patients across all age groups—from pediatrics to geriatrics
- Ability to operate effectively within both in-person and telehealth environments
- Strong understanding of medical terminology and healthcare workflows
- Experience with Electronic Health Records (EHR) systems
- High attention to detail, reliability, and accountability
- Strong communication and organizational skills
Preferred
- Certified Medical Assistant (CMA) credential
- Behavioral health or psychiatry experience
- Experience supporting outpatient clinical operations
What Success Looks Like
Successful Medical Assistants at My Psychiatrist:
- Create organized, seamless patient experiences
- Support providers through preparation, communication, and workflow consistency
- Maintain accurate documentation and operational precision
- Balance efficiency with compassion and professionalism
- Help patients feel informed, guided, and supported throughout their care journey
- Operate calmly and confidently while managing multiple priorities
Patients feel cared for.
Providers feel supported.
Care delivery becomes more efficient, organized, and human.
What You’ll Find Here
Compensation & Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with employer match
- PTO + paid holidays
Infrastructure & Growth
- Structured onboarding and training
- Strong clinical and operational support systems
- Exposure to psychiatry, telehealth, TMS & neuromodulation, and integrated behavioral healthcare workflows
- Growth opportunities within clinical operations and patient care pathways
Environment
- A physician-led culture focused on professionalism, operational excellence, and patient trust
- A collaborative multidisciplinary care environment designed intentionally around continuity of care
- A rapidly growing mental health organization built thoughtfully—not chaotically
Why This Role Matters
Mental healthcare is shaped by the moments patients feel supported, prepared, and understood.
The Medical Assistant helps create those moments every day.
Your ability to maintain structure, communication, and clinical coordination directly impacts the patient experience and helps providers deliver care at the highest level possible.
That responsibility matters deeply.
Why My Psychiatrist
My Psychiatrist is one of Florida’s fastest-growing physician-led mental health organizations.
Our integrated platform includes:
- Psychiatry
- Talk therapy
- Psychological testing
- TMS & neuromodulation
- SPRAVATO®
- Patient operations
- Clinical research
We are building systems designed to support clinicians, improve patient access, and create mental healthcare that is scalable, human, and built to last.
This role is part of that vision.
Ready to Build Something That Matters?
If you value structure, accountability, professionalism, and meaningful patient impact—
See yourself here? Let’s talk. Reach out directly: diana.paul@mypsychiatrist.com
To apply for this job email your details to dianapaul@mypsychiatrist.com
