Medical Assistant (Oakland Park)

More Than a Medical Assistant. Be a Clinical Partner.

Great psychiatric care happens when the clinical team around the provider operates with the same precision, urgency, and commitment to the patient.

At My Psychiatrist, our Medical Assistants are clinical partners—supporting Psychiatrists, Psychiatric Nurse Practitioners, and Psychiatry Residents while helping medical operations move seamlessly around them.

As a bilingual Medical Assistant at My Psychiatrist in Oakland Park, you’ll support both in-person and telehealth care. You will help prepare patients for care, keep providers informed, coordinate medication and refill workflows, support labs and diagnostic testing, manage clinical communication, and make sure important details don’t get lost between appointments.

What You’ll Own

Patient Intake & Clinical Support

• Perform patient intake, medical history review, and medication reconciliation
• Obtain and document vital signs, screening tools, and chief complaints
• Prepare patients and examination rooms

Medication, Refill & Laboratory Workflows

• Process prescription refill requests
• Administer medications, injections, and clinical treatments
• Maintain medication inventory and injection logs
• Perform laboratory collections, point-of-care testing, and urine drug screening
• Generate laboratory orders and retrieve results
• Coordinate diagnostic testing and follow-up activities
• Communicate with pharmacies and laboratories

Clinical Communication & Continuity of Care

• Monitor and manage assigned clinical communication queues and patient inquiries
• Review, document, route, and escalate patient requests appropriately
• Recognize urgent clinical concerns and escalate them immediately according to established protocols

Documentation & Operational Excellence

• Maintain accurate, timely, and complete documentation within the Electronic Health Record
• Protect patient confidentiality and maintain HIPAA compliance
• Support provider efficiency by reducing unnecessary administrative barriers

The work isn’t finished because the task was completed. It’s finished when the right person knows, the documentation is accurate, and the next step is clear.

What We Offer

• Competitive compensation
• Productivity-based incentive program
• Medical, dental, and vision insurance
• 401(k) with company match
• 13 annual paid days off
• Paid holidays
• Tenure recognition
• Structured onboarding and training
• Ongoing professional development
• Collaborative, physician-led clinical environment

Room to Grow. As My Psychiatrist expands across Florida, so do opportunities for professional development and career advancement within Medical Operations and Practice Leadership.

What Success Looks Like

• Your providers can rely on you
• Your patient intake is accurate
• Your documentation is timely and complete
• Your patients receive clear, responsive communication
• Clinical messages don’t disappear into a queue
• Medication and refill requests move through the proper workflow
• Labs and diagnostic workflows are followed through
• You know when something requires escalation
• You move quickly without becoming careless
• When you own something, the team doesn’t have to wonder whether it was finished

That’s the standard of Medical Assistant support we’re building here.

What You Bring

We’re looking for professionals who naturally combine precision with compassion.

Required

• Fluent English and Spanish—written and verbal
• Full-time, on-site availability in Oakland Park
• Experience supporting telehealth operations
• At least 1 year of experience as a Medical Assistant in an outpatient healthcare setting
• Experience administering injections
• Experience supporting medication management and prescription refill workflows
• Experience using Electronic Health Records (EHR)
• Strong understanding of medical terminology
• Strong documentation and organizational skills
• Excellent patient communication and interpersonal skills
• Ability to manage multiple priorities while maintaining professionalism and accuracy
• High standards of accountability, reliability, confidentiality, and follow-through

Preferred

• CMA, RMA, CCMA, or equivalent Medical Assistant certification
• Current BLS/CPR certification
• Behavioral health or psychiatry experience

Beyond experience, we’re looking for people who:

• Take ownership without being asked
• Welcome feedback and continuous improvement
• Care deeply about the quality of their work
• Stay calm when priorities change
• Value teamwork over ego
• Understand that consistency builds trust

Because in healthcare, small details can have a very real impact on someone’s care.

Why My Psychiatrist

My Psychiatrist is a growing, physician-led behavioral health organization bringing together:

• Psychiatry
• Therapy
• Psychological & Neuropsychological Testing
• Transcranial Magnetic Stimulation & Neuromodulation
• SPRAVATO®
• Patient Operations
• Clinical Research

Everything we build is grounded in one belief:

Exceptional patient care happens when clinical excellence, operational precision, and human connection work together.

Our systems support clinicians.

Our culture supports growth.

Our standards support excellence.

And as My Psychiatrist continues to grow, we want the people helping us build it to grow with us.

See Yourself Here?

If you take pride in being the clinical partner your providers can depend on…

And if you want your work to directly influence both the provider experience and the patient experience…

We should talk. Reach out directly to Diana Paul at diana.paul@mypsychiatrist.com.