Build the System Behind Clinical Excellence
At My Psychiatrist, we believe great mental healthcare depends on more than great clinicians.
It depends on the systems that prepare them, support them, and allow them to operate at a high level from day one.
As we continue expanding across Florida, the Clinical Onboarding Specialist plays a critical role in ensuring every Psychiatrist, PMHNP, Psychologist, and Therapist enters the organization prepared, confident, compliant, and operationally ready.
This is not a traditional training role.
This is clinical operations infrastructure.
It requires:
- Clinical credibility
- Operational discipline
- EHR fluency
- Documentation literacy
- Strong judgment
- High accountability
- The ability to coach licensed providers with professionalism and confidence
If you naturally create structure, solve problems proactively, and thrive at the intersection of clinical care and operational execution—this role was built for you.
The Role
The Clinical Onboarding Specialist owns the full provider onboarding lifecycle across our physician-led behavioral health organization.
From pre-arrival readiness and first-week orientation to live documentation coaching, quality audits, and ongoing provider education, your work directly impacts:
- Clinical readiness
- Documentation quality
- Provider confidence
- Operational efficiency
- Billing integrity
- Patient continuity of care
You will work directly with Psychiatrists, Psychiatric Nurse Practitioners, Psychologists, and Therapists across multiple locations and collaborate closely with Credentialing, Billing, IT, Clinical Operations, Talent Acquisition, and Executive Leadership.
What You’ll Own
Provider Onboarding & Clinical Readiness
- Own the onboarding lifecycle for all new providers across the organization
- Ensure complete pre-arrival readiness including:
- EHR and systems access
- Technology setup and login verification
- Schedule templates and workflow readiness
- Clinical resource preparation
- Lead structured provider orientation covering:
- EHR workflows
- Clinical documentation standards
- E-prescribing and controlled substance protocols
- Telehealth workflows
- Practice policies and operational expectations
- Provide dedicated 1:1 onboarding support, live shadowing, and real-time coaching during providers’ first weeks
Documentation Quality & Clinical Audits
- Conduct formal provider documentation and coding audits
- Review:
- Productivity
- Billing and coding accuracy
- Note quality
- Documentation compliance
- Closure timelines
- Coach providers on documentation improvement opportunities
- Partner closely with Billing to reduce documentation-related denials and improve operational accuracy
- Escalate ongoing compliance concerns appropriately
Provider Education & Training
- Lead Quarterly Quality Meetings with providers
- Coordinate ongoing Thursday clinical trainings and educational sessions
- Maintain onboarding curriculum, SOPs, competency checklists, and workflow documentation as systems evolve
Cross-Functional Clinical Operations
- Collaborate closely with:
- Credentialing
- Billing
- IT
- Practice Operations
- Talent Acquisition
- Clinical Leadership
- Ensure onboarding workflows remain organized, scalable, and operationally aligned across the organization
Preceptorship Program Support
- Coordinate student placement workflows and academic program communication
- Manage onboarding logistics for student rotations and preceptor relationships
- Support long-term provider pipeline development initiatives
What You Bring
Required
- Active or recently active clinical license (RN, LPN, BSN, LMHC, LCSW, LMFT, or equivalent clinical operations experience)
- 3+ years of experience onboarding, training, or coaching licensed healthcare providers
- Hands-on EHR training experience within ambulatory or outpatient settings
- Working knowledge of:
- Clinical documentation workflows
- Scheduling operations
- E-prescribing and controlled substance protocols
- Behavioral health coding fundamentals
- Payer documentation requirements
- Strong organizational discipline and project ownership
- Ability to confidently train clinicians within a fast-paced environment
Preferred
- Behavioral health or psychiatry practice experience
- Familiarity with TMS, SPRAVATO®, and medication management workflows
- Tebra (Kareo) experience
- Experience supporting telehealth and hybrid care models
- Bilingual English/Spanish
What Success Looks Like
Successful Clinical Onboarding Specialists at My Psychiatrist:
- Create organized, scalable onboarding systems
- Prepare providers to operate independently and confidently
- Improve documentation quality and operational consistency
- Reduce onboarding friction and provider ramp-up delays
- Build trust across clinical and operational teams
- Maintain visibility, accountability, and follow-through
- Protect clinical standards while supporting organizational growth
What You’ll Find Here
- Competitive compensation
- Medical, dental, vision, and life insurance
- 401(k) with company match
- PTO + paid holidays
- Leadership exposure and long-term growth opportunities
- A physician-led organization focused on operational excellence and clinical quality
- A collaborative environment where systems, people, and patient care are intentionally connected
Why My Psychiatrist
Because scaling mental healthcare requires more than hiring clinicians.
It requires building systems that help them succeed.
At My Psychiatrist, onboarding is not treated as paperwork.
It is treated as a strategic function that directly impacts provider confidence, patient care, operational stability, and long-term growth.
This is an opportunity to help build the infrastructure behind one of Florida’s fastest-growing mental health organizations.
Apply
If you are operationally disciplined, clinically credible, and motivated by building systems that support both providers and patients—
See yourself here? Let’s talk. Reach out directly: diana.paul@mypsychiatrist.com
To apply for this job email your details to dianapaul@mypsychiatrist.com
