Clinical Onboarding Specialist

Every Great Clinician Deserves a Great Start.

At My Psychiatrist, exceptional patient care begins long before a provider sees their first patient.

It begins with preparation.

It begins with confidence.

It begins with systems designed to help clinicians succeed from day one.

The Clinical Onboarding Specialist is entrusted with building that foundation.

This is more than onboarding. It is provider development, clinical education, operational integration, and quality improvement working together to ensure every psychiatrist, psychiatric nurse practitioner, psychologist, and therapist is prepared to deliver exceptional care.

If you believe excellence is created through preparation—not chance—you’ll feel at home here.

The Why Behind the Role

Every clinician arrives with knowledge.

Our responsibility is to help them thrive within our system.

That means providing the structure, coaching, and operational support that allows providers to focus on what matters most: delivering outstanding patient care.

As our Clinical Onboarding Specialist, you will transform new hires into confident, clinically productive, and operationally independent members of our organization.

Your work directly influences:

• Provider confidence
• Clinical quality
• Documentation excellence
• Patient experience
• Revenue integrity
• Organizational growth

Because when providers succeed, patients benefit.

The Role

As the Clinical Onboarding Specialist, you will own the complete provider onboarding experience across My Psychiatrist’s growing network of outpatient behavioral health practices.

Working from our Hollywood Headquarters, you’ll partner with Clinical Operations, Practice Operations, Credentialing, Revenue Cycle, Information Technology, Talent Strategy, Human Resources, and executive leadership to ensure every provider is fully prepared before seeing their first patient.

You’ll support:

• Psychiatrists
• Psychiatric Mental Health Nurse Practitioners
• Psychologists
• Licensed Therapists

From operational readiness to competency validation, you’ll help create a consistent, high-quality provider experience across every location.

What You’ll Own

Provider Onboarding & Clinical Readiness

You will lead the complete onboarding journey for every newly hired provider.

Responsibilities include:

• Coordinating pre-start readiness, including EHR access, technology setup, scheduling templates, and clinical resources
• Delivering structured orientation covering clinical workflows, documentation standards, telehealth, e-prescribing, controlled substance protocols, and organizational policies
• Providing one-on-one coaching during each provider’s transition into practice
• Conducting 30-day competency assessments and supporting providers through successful integration
• Partnering with Credentialing to ensure payer enrollment and operational readiness prior to patient care

Clinical Documentation & Quality Excellence

High-quality care begins with high-quality documentation.

You will:

• Conduct regular documentation audits for psychiatrists, PMHNPs, psychologists, and therapists
• Evaluate documentation quality, coding accuracy, note completion, productivity, and billing readiness
• Monitor compliance with organizational documentation standards
• Identify trends and opportunities for improvement
• Maintain organized audit records and provider performance metrics

Provider Coaching & Professional Development

You won’t simply train providers—you’ll help them grow.

You’ll provide individualized coaching on:

• Clinical documentation
• Coding accuracy
• EHR optimization
• Workflow efficiency
• Productivity expectations
• Best practices in outpatient behavioral health

You’ll become a trusted resource providers turn to for guidance, support, and continuous improvement.

Clinical Education & Continuous Learning

You’ll help shape a culture of lifelong learning by:

• Coordinating weekly provider education and Thursday Clinical Trainings
• Developing onboarding guides, competency checklists, job aids, and educational resources
• Identifying training opportunities based on documentation audits and operational trends
• Updating curriculum as workflows, technology, and regulations evolve

Operational Excellence & Cross-Functional Collaboration

You’ll collaborate across departments to strengthen provider success and operational consistency.

You’ll work closely with:

• Clinical Leadership
• Practice Operations
• Revenue Cycle Management
• Credentialing
• Information Technology
• Talent Strategy
• Human Resources
• Contact Center Operations

Together, you’ll standardize onboarding, improve workflows, and help providers succeed from their very first day.

Required

• Active or recently active clinical license, including one of the following:
  • Licensed Practical Nurse (LPN)
  • Registered Mental Health Counselor Intern (RMHCI)
  • Registered Clinical Social Work Intern (RCSWI)
  • Comparable behavioral health clinical credential
• Minimum one year of experience training, onboarding, or coaching licensed healthcare providers
• Experience supporting outpatient physician practices or behavioral health organizations
• Experience delivering ambulatory EHR training
• Strong understanding of:
  • Behavioral health documentation
  • Clinical workflows
  • E-prescribing
  • Scheduling workflows
  • Provider onboarding
• Exceptional communication, coaching, and presentation skills
• Strong project management and organizational abilities

Preferred

• Behavioral health outpatient experience
• Experience with Tebra or comparable EHR platforms
• Familiarity with TMS and SPRAVATO® workflows
• Telehealth experience
• Bachelor’s degree in Nursing, Healthcare Administration, Psychology, Public Health, or a related healthcare discipline
• Bilingual English and Spanish

What Success Looks Like

Successful Clinical Onboarding Specialists:

• Deliver seamless onboarding experiences for every provider
• Build provider confidence quickly and consistently
• Improve documentation quality through education and coaching
• Reduce onboarding timelines while maintaining clinical excellence
• Strengthen provider productivity and operational independence
• Develop trusted relationships across clinical and operational teams
• Identify opportunities to improve systems before problems emerge

Providers feel prepared.

Patients receive better care.

The organization grows with confidence.

What You’ll Find Here

Compensation & Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off and paid holidays

Professional Growth

• Structured onboarding and leadership support
• Direct collaboration with physicians and executive leadership
• Opportunities to shape provider development across a rapidly expanding organization
• Exposure to psychiatry, psychology, therapy, TMS & neuromodulation, and integrated behavioral healthcare
• Meaningful opportunities to influence clinical quality and organizational growth

Environment

• Physician-led leadership
• Operationally sophisticated systems
• Collaborative multidisciplinary teams
• A culture that values accountability, curiosity, and continuous improvement
• An organization intentionally designed for sustainable growth

Why This Role Matters

The first weeks of a provider’s journey shape everything that follows.

Confidence.

Quality.

Efficiency.

Patient outcomes.

As the Clinical Onboarding Specialist, you help transform talented clinicians into confident members of a collaborative, high-performing healthcare organization.

Your work strengthens every provider.

Every patient.

Every practice.

That impact extends far beyond orientation.

It becomes part of the care we deliver every day.

Why My Psychiatrist

My Psychiatrist is one of Florida’s fastest-growing physician-led mental health organizations.

Our integrated platform brings together:

• Psychiatry
• Talk therapy
• Psychological testing
• TMS & neuromodulation
• SPRAVATO®
• Patient operations
• Clinical research

We are building systems that empower clinicians, improve patient access, and create mental healthcare that is scalable, human, and built to last.

Clinical excellence begins with provider excellence.

And provider excellence begins here.

Ready to Build Something That Matters?

If you’re passionate about developing clinicians, strengthening systems, and helping exceptional providers reach their full potential—

See yourself here? Let’s talk. Reach out directly: diana.paul@mypsychiatrist.com