Collections Specialist

JOIN THE LARGEST MENTAL HEALTH PRIVATE PRACTICE IN FLORIDA!

WHY WORK HERE?

My Psychiatrist consists of leaders in the mental health field, and we are affiliated with some of Florida’s top behavioral health hospitals for acute care. Not only do we have convenient outpatient clinics, but we also offer telemedicine, TMS, and detox programs. We offer behavioral health services to help you handle emotional and mental health concerns. Our board-certified psychiatrists and clinicians are available to talk when you’re ready.

Our company has locations in Broward, Palm Beach, and Miami-Dade Counties. Fast-growing company with numerous growth opportunities.

DUTIES/RESPONSIBILITIES:

Medical Collection Specialists are responsible for all functions related to the collection of payment on patient accounts. Duties are generally assigned on a primary basis, but all personnel are cross-trained and may perform functions in the various business segments.

• Communicate directly with patients regarding their financial responsibility.
• Document all calls timely and accurately in the patients’ account in the billing system
• Establish payment arrangements per company policy
• Manage outstanding self-pay accounts and status for management
• Perform insurance claim follow-ups for insurance denials and appeals
• Contact insurance companies to check eligibility and benefits via phone or online portals
• Assist with other billing/collection duties, as needed

QUOLIFICATIONS:

• High School Diploma or equivalent; Associates Degree preferred
• 3+ years of office experience in medical billing / collections required
• Experience in Mental Health
• Must possess knowledge of Explanation of Benefits (EOB’s) and understanding of copays, coinsurance, deductibles and denial codes.
• Attention to detail and have the ability to prioritize independently
• The ability to multi-task and in a busy office environment
• Proficient customer service skills
• Intermediate knowledge of MS Office

• Manage outstanding self-pay accounts and status for management
• Perform insurance claim follow-ups for insurance denials and appeals
• Contact insurance companies to check eligibility and benefits via phone or online portals
• Assist with other billing/collection duties, as needed

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• What is your email and phone number?
• What city do you reside in?
• Do you have any experience working in the billing/collections department of a mental health facility?
• Do you have 1+ years of experience doing collections for a medical/healthcare organization?

Work Location: One location