A Ventre Medical Company

Medical Collections Specialist- Healthcare (with experience)

Full Job Description

Are you looking to make a high impact with a premiere, fast-growing medical practice in South Florida?

Who We Are:

My Psychiatrist is a highly-respected psychiatric practice with locations throughout Broward, Dade and Palm Beach counties. We are one of the largest mental health groups in Florida, boasting 57 clinicians specializing in the treatment of a broad range of conditions. And we are growing – with plans to open more locations serving a broader geography and expanding availability to our high-demand services.

Collections Specialist

Medical Collection Specialists are responsible for all functions related to the collection of payment on patient accounts. Duties are generally assigned on a primary basis, but all personnel are cross-trained and may perform functions in the various business segments.

What You Bring:

  • High School Diploma or equivalent; Associates Degree preferred
  • 3+ years of office experience in collections required
  • Experience in Mental Health
  • Accounts Receivable knowledge/experience preferred.
  • Proficient in basic computer skills, Microsoft Office including Word and Excel.
  • 2+ Years of experience using an EMR or 2+ years of experience billing for mental health specifically.

What You’ll Do:

  • Communicate directly with patients regarding their financial responsibility.
  • Document all calls timely and accurately in the patients’ account in the billing system
  • Establish payment arrangements per company policy
  • Manage outstanding self-pay accounts and status for management
  • Perform insurance claim follow-ups for insurance denials and appeals
  • Contact insurance companies to check eligibility and benefits via phone or online portals
  • Assist with other billing/collection duties, as needed
  • Attention to detail and have the ability to prioritize independently
  • The ability to multi-task and in a busy office environment
  • Proficient customer service skills

If you are a motivated and skilled with experience in the Healthcare Industry, we would love to make you part of the rapidly growing My Psychiatrist team.

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • What is your email and phone number?
  • What city do you reside in?
  • Do you have any experience working in the billing/collections department of a mental health facility?
  • Do you have 3+ years of experience doing collections for a medical/healthcare organization?

Work Location: One location

To apply for this job email your details to Careers@mypsychiatrist.com

Our Patients Love Us

I am always welcomed and treated professionally by all the staff. I want to say that if the staff becomes overwhelmed Dr. Joubert will come out and call me himself. It nice to see that they work as a team Doctors and Staff. It's a real pleasure to visit this office everyone has a smile and in constant camaraderie thank you this was a great day.

Rosemary B.

I was especially impressed with the thoroughness of all aspects of my experience with Ventre Medical. Despite the limitations of personal contact due to the pandemic, I never felt that my care was compromised. The staff was attentive in every way, and my experience with Dr. Caro was also thorough, enjoyable and comforting. Yes, 5 stars

Don G.

We had a lovely first visit with Dr. Caro! He cares very much, we felt after our visit with him! I felt that there would be some light at the end of our visit, for me as my husband's caregiver! Thank you to the staff who all we just lovely to us as well!

Sanford B.